Frequently Asked Questions
FAQs
1. Is customization available for your products?
Yes, we offer customization services to tailor wafer protection products to customer specifications.
2. Do you provide technical support for your products?
Yes, our technical support team is always available to answer questions regarding product applications and usage.
3. How do I choose the right wafer protection product for my needs?
When selecting wafer protection products, please consider the following factors:
- Size and type of the wafer
- Transportation and storage conditions
- Cleanliness requirements of the production environment
4. What types of wafer protection products do we offer?
We offer a variety of wafer protection products, including:
- Wafer boxes
- Wafer films
- ESD packaging materials
- Cleaning and decontamination products
5. What is wafer protection products?
Wafer protection refers to products used to protect semiconductor wafers from contamination, damage, and other potential risks during manufacturing,transportation, and storage.
6. How do I place an order?
Please contact our sales team by email or through our website to send an inquiry and receive personalized one-on-one service.
7. What is your after-sales service policy?
We offer a 1-year warranty and lifetime maintenance service.
- Warranty: During the warranty period, any product failures due to material or workmanship issues can be repaired or replaced at no cost.
- Lifetime Maintenance: Even after the warranty period, we will continue to provide you with technical support and maintenance services.
A: Yes , we are a manufacturer,axxxx metal is a famous company that started earlier in China’s...
A: Yes, we have gained BV, SGS authentication.
A:Warmly welcome once we have your schedule we will pick you up .
A: Yes , we are a manufacturer,xxxx metal is a famous company that started earlier in China’s steel...